If an item was damaged or defective upon arrival, please let us know! Call our Customer Service Department before you return the item so we can assist you with return shipping fees and information. Otherwise, you’ll be responsible for the return shipping charges.

When you call, we’ll need:

  • Your order number.
  • A detailed description of the damage or defect.

Contact us at 1.404.200.64.27

Keep in mind we can only accept returns if the merchandise was purchased from goupclothes.com.

We are unable to process exchanges at this time. Please contact us for details on returning your item and placing a new order.

Thanks again for shopping goupclothes.com!

Need help?

Contact us at sales@goupclothes.com for questions related to refunds and returns.